Clearing Google Chrome Cache
- In Google Chrome, go to the Ellipses Icon at the top right
- Click on Settings
- In the new window, scroll to the bottom and click on Advanced
- Under the Privacy and security section, click on Clear browsing data
- Click on the Advanced tab and set the Time range to All time, then check the boxes as follows (Download History, Passwords, and Autofill from data can be optional); Once matched, click on Clear Data
- Contact crmsupport@avtex.com if the issue persists and you haven’t been given additional troubleshooting instructions